어반 스테이 런던 시티 아파트먼트

Excellent Location. Literally across the street from Liverpool street station. Can be noisy, especially with sirens since the Bishopsgate police station is around the corner, but didn't really bother me. Would probably stay there again, but with no lift, I would ask for a lower level floor (I was on 3rd)

Absolutely superb location directly opposite Liverpool street, easy to find and access however it obviously gets heavy usage and looks a bit tired in places. I was annoyed that despite having a bathtub they have prevented bathing by removing the tap for the bath function of the shower! Obviously a commercial rental run for profit.

I failed to read the small print when booking the apartment stating that a damage deposit had to be paid. When going to the apartment I couldn't get in, then when trying to contact you, you stated that a deposit had to be paid for which I was not sent any link to pay. I realise it was my mistake that I didn't read the messages that said I had to pay a deposit however there were no clear links to pay it. So I had to find alternative accommodation.

Before booking, please note that this accomodation requires a security deposit before checking in. I made a booking for 2 nights. The property provided a link to make the deposit payment, but the link was non-functional. Upon requesting a functional link, I had to wait outside the accomodation for more than an hour, and no link was sent, forcing me to book another accomodation for the night, which was very expensive. Even after reaching out to them the next day, so I could stay the second night, no alternative link was provided for me to make the payment. Hence I had to look for accomodation elsewhere again. Till today, our payment for the accomodation was never refunded despite not having checked in to the accomodation, and the reason for failure to check in was not my fault. I have followed up with customer care numerous times, and always led to a dead end. This is highly unethical for both the accomodation and Agoda. To avoid such complications, I'd advise against this booking.

We were given an apartment that had leaking roof and broken heating. The room was too hot if heating was kept on and too cold if not. There was water leakage over kitchen counter. We were moved to a different apartment after six days and were promised discount for the initial days which never came even after multiple follow ups. Lastly, the apartment was right opposite Liverpool station but it's located on third floor and there is no lift. Think twice before booking.