알리온 호텔

Booked the suite which came with the hot tub. Room was nice and spacious, however upon filling the hot tub and turning it on, the jets pushed out loads of dirt and hair. It obviously wasn’t being cleaned regularly, and is a serious health risk. On top of that, there was a leak at the bottom which had water going onto the floor whenever the water was running. I spoke with the front desk and they had maintenance check it, who said they will clean the hot tub and ‘run a few cycles’ but at this point I was disgusted. They did offer to change me to another room with a hot tub, however I declined as I didn’t believe that was fixing the issue of the hot tubs being poorly maintained. I then asked to have a partial refund because I had paid extra to use a hob tub that was not fit for use, which they said wasn’t possible. This problem ruined the trip as it was something I was looking forward to having for my partners birthday. The staff were nice enough but were more interested in making excuses for the dirty hot tub rather than doing the right thing. The location is good, being in the centre of Izmir and a short walk to the sea. However if anyone is booking a room facing the main road, be aware that you can hear the cars very clearly and there is a night club on the other side of the road which plays loud music until 3am every night (not necessarily the fault of the hotel but it has to be mentioned).