셰이크 이스타나 호텔 치앙마이

I loved the hotel property. Very spacious room; lovely grounds bordering the Ping River. The staff was friendly, professional and helpful. The only drawback (no fault to the hotel itself) is that there is not much to see within walking distance. One can always rent a car or hire a taxi or whatever.

居心地の良いホテルで、目の前が川なので景色も良くバルコニーでゆっくり朝焼けが見れてとてもキレイでした。 スタッフの方も皆さん気持ちよく対応してくれます。 プールに入ったり、庭でゆっくりしたり、外出に疲れてホテルでゆっくりしたい方にはぴったりです。 ホテルの周りにはあまりお店が無いので、食事付きのプランがお勧めです。 又泊まりに行きたくなるホテルでした！

The staff was friendly and helpful. It was easy to request a grab to markets, restaurants, and shopping.

The hotel was super cute and had a lot of character. The staff was beyond friendly and check-in was super easy. It is just an older hotel. And I needed somewhere a little more modern and with a few more upgrades to accommodate my needs.

Booked and paid for 7 nights in advance. Arrived with no room was available due to their major facility plumbing issue and had to check into a two-twin bed room instead of one king bed as booked. The facility was very old, dirty with bad odor. One of the worst sort of the bad odor was their dark color toilet mat. This very dirty toilet mat would had never been cleaned nor replaced for months. Tried of this very inconvenience and decided to give up and moved to a different hotel instead. The even more disturbing news was both of the Sheik Istana Hotel and Hotel.com were putting a lot of effort not to refund the remaining unused nights. This was very unacceptable and definitely had to sort it out at BBB, FTC and CFPB.