컴포트 스위트스 갤린버그 다운타운-컨벤션 센터

Breakfast area was a terrible mess, trash overflowing on to floor, tables dirty and sticky (around 6:30am). Breakfast isn’t served until 7am everyday. Room was nice, clean and comfortable (king room). Construction going on next to hotel, loud in the mornings.

Staff was very courteous and the room was very clean and spacious

We recently stayed at this hotel while in town for a dance competition and unfortunately our experience was disappointing. Upon arrival, we immediately noticed several cleanliness concerns in our room. There were stink bugs and ladybugs present, brown stains on the shower curtain, and even a pair of socks left behind from previous guests. Overall, the room did not feel as clean or properly prepared as it should have been. Additionally, my daughter has epilepsy, and when we exited the elevator onto the fourth floor, the hallway light was flickering significantly. Flickering lights can be a serious health trigger for individuals with seizure disorders. We promptly notified the front desk, but were told there was no one available to address the issue and that it might be several days before it could be fixed. Unfortunately, the light continued to flicker throughout our stay. Given that this presents a potential health risk, it was very concerning. Because we were in town for a competition and were leaving early in the mornings and returning late at night, we did not have many opportunities to revisit the front desk regarding the additional concerns until after our departure. We understand that issues can arise, but cleanliness and guest safety — especially when health concerns are involved — should be a priority. We hope management will take these matters seriously and make the necessary improvements for future guests.

The location is perfect and the bed is comfortable!

Clean, staff wonderful, room was ready when we arrived. Our 2nd time staying. Highly recommend.