익스텐디드 스테이 아메리카 셀렉트 스위트 시카고 네이퍼빌 웨스트

At first when you walk in it smells. But we decided to stick it out. Then after arriving to our room it seemed dusty and outdated. We stuck with it. Then on Friday when I was working ( I work remote) I was on break and laid down and my wife saw a roach crawling on the head board. We had to leave right away because my wife had allergies. Then we understood why her allergies were bothering so bad when we came back to the hotel. Nice staff but the hotel needs updating and better cleaning.

I stayed at this hotel for 2 weekends and the experience was terrible both weekends in 2 separate rooms. For one, it took 1 hour to cook bacon on our stove top and there was a bug splatter one the wall and when I asked for it be cleaned. The response I got was “house keeping was gone for today and that they would clean it in the morning”. So, not only did I have sleep next to it but in the morning no one ever showed. Another instance of the terrible cleaning was that there was trash in “our clean” room after we checked in. This place is terrible and extremely unsafe. There were random people off the street inside the hotel just sitting on the carts by the broken elevator. I would never stay here again and hope no one does either.