시에라 블루 호텔 & 스윔 클럽

Centrally located in the village. Pool was nicely heated. Room was updated. Not a fan of the memory foam bed though. This particular room is near an exit door that can be a little loud.

Staff was very courteous.

We were in room 307. There was no hot water in the shower our entire stay. Toiletries from the previous guest were left in the room, sticky floors and coffee area. Broken hair dryer. When all of this was reported to the front desk nothing was done about it and the response we were given was that the desk clerk was by themself so nothing they could do. I’ve been asking for 5 days now to speak to a manager but he’s not been in apparently. 2 stars because the place is cute, but run down. And the beds were comfortable, location is great.

Upon arrival, we were assigned a room, but unfortunately, it lacked hot water. Prior to this, we had specifically requested a ground-floor room; however, the front desk clerk informed us that no rooms were available and that this was the only option. As a result, we were unable to bathe. Our four-and-a-half-year-old son stood under cold water for 10 minutes, waiting for it to heat, but we ultimately gave up, and he went to sleep after a long day of skiing without a proper shower. When I brought this to the clerk’s attention, she offered me keys to a used room so I could shower, and I agreed initially. However, I quickly expressed my anger and made it clear that I was not willing to pay for a room under these circumstances. After about 15 minutes of anger and frustration, miraculously, she found a room—on the ground floor, as we originally requested. However, by that time, it was 10 p.m., and our son was already asleep. We had settled in the upper room without a shower.

This place was awesome! Chris was at the front desk when we arrived and he couldn’t have been nicer! The room we had with 2 queen bunk beds and a couch had lots of bed space for a big family and even tvs on the wall of the two bottom bunks. We really enjoyed the lobby with its couches and games and a huge fireplace with a fire going 24 hours. The indoor pool and spa were awesome tool especially considering we were there in the middle of a snowstorm week that dumped tons of snow. Dog and cat friendly and super conveniently located by town and the bowl alley just across the street. Great stay, would definitely book again!