락 아일랜드 인 & 스위트 스트리터 IL

Super nice - super friendly folks. Nice place!

Staff was decent, room get what you pay for

The room was clean and the staff was attentive, but didn't care for the complimentary stale breakfast and month old coffee

Staff was very friendly but the rooms definitely need updating, the pictures in the advertisement sure made it look a lot better than it was, actually the overall hotel needs updating. Breakfast was decent but the orange juice seemed watered down, no decafe coffee but the regular coffe my husband and guests we talked to could not drink the coffee, it looked like mud and tasted worse, first day there my husband grabbed a cup of coffee after a long drive and he said it was horrible, so he gave them the benifit of a doubt and said maybe it just sat all day, so the next day for breakfast, 8 am, figured on having fresh made coffee, it tasted just as bad as the day before, who knows maybe it was there for a week, nobody could drink it.when we checked out hubby told the lady behind the desk how horrible it was and she said she makes it fresh everyday but that she does not drink coffee. We slept ok but unfortunately I would rather drive 17 miles back and forth to Ottawa to stay at The Holiday Inn Express, sorry..

My fiance and I checked in for a 3 day stay on 11/7/2025. We unfortunately had a family emergency and had to head back home after not even being there for an hour. After contacting them directly and Expedia (who we booked through) they have refused to give any sort of refund. This is extremely disheartening as the "No refund" policy leaves no room for empathy for unforeseeable circumstances. Emergency at home aside, I do not believe our stay there would of have been an enjoyable experience after seeing our room. The ceiling in the lobby and the bathroom of our room had terrible water damage and was visibly bubbling. The walls along the entire hotel were filthy. The room smelled of cat urine. There were dead gnats everywhere. Dirt, grime, and smudges on every surface. The blankets and pillow cases were stained. The pictures shown online are filtered or modified to make the rooms look brighter and cleaner then actually shown. I cannot discourage booking this hotel enough. If you decide to book this hotel, hope and pray nothing happens and you have to leave early because there will be no sort of refund. 0/10.