패밀리 빌라 사누르

Beautiful place. Close to everything and not far from Main Street. We stayed in 3 bedroom villa. Only downside for us was that the main bedroom was completely separate from other two bedrooms which were upstairs and across the other side, so if our young kids needed us during night they would’ve had to come down stairs and past the pool to get us. So we just stayed in upstairs room next to them. Otherwise the place was great. And the owner was lovely

No one to open Villa had to find alternative accommodation

Overall we had a wonderful stay in the villa. When we arrived, everything had been nicely cleaned and prepared, including the private pool which was spotless. The rooms were clean, cozy, as pictured, with well functioning ACs (definitely an essential). Smooth communication with the villa owner/manager, who was helpful and courteous at all times. Location was nice and close to nearby restaurants, cafes, Pasar Sindhu and the Icon Mall. As part of the villa is outdoors, I would suggest future guests to be prepared for mosquitoes, and the villa management to assist in providing Hit/Autan in the bedrooms. Sound/noise courtesy should be emphasised, considering nearby buildings are directly adjacent to each other, so music and loud noises from neighbouring villas can easily be heard even from inside the indoor bedrooms.

I made this booking and paid to then be told immediately they had no room available. Now they are not replying to messages and texts to refund my money. Its been a week and a half now and its getting very frustrating.