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Meget sødt personale

Great location and very comfortable in every way.

This is an excellent, brand new hotel located in downtown Santa Cruz de Tenerife. It has an ultramodern feel, with conveniences I wish every hotel had, such as self check-in and a water bottle filling station outside the room. The location is ideal, especially for those planning to use the port (e.g., for a cruise) and TFS airport, since the bus station is only a 20 minute walk away. What makes this hotel a gem, though, is the amazing staff. Since it was a new hotel, they had some difficulties with our check-in, and they could not access the information Expedia was supposed to send them. Despite our "ghost" reservation, they made sure we had a room and they had a "customer first" attitude. They are also very friendly, and we enjoyed conversing with the staff. The breakfast is also quite nice.

Personnel très agréable et chambre nickel!

Accueil professionnel et bonne réponse aux attentes