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Apartment was beautiful. It’s situated in a cute little area with walkable shops everywhere. Only bad thing is that the blender in my room was broken and leaked my juice everywhere as soon as I poured it in and the lights in my bedroom didn’t work. Other than that it was amazing

Horrible. This is not a hotel. No front desk. No service. When I had problem I had to wait 1h for someone to show up and they charged me an extra fee.

Great to have the suite to cook meals and have hangout space.

Disgraceful. Start to finish. Arriving at 6pm, no answer to help get in. 10 minutes on the phone to gain entry. Room was hideous. Dirt and stains on the floors, hairs in the bathroom, ceilings cracked, dirty kitchen, what looked like mould and best of all the two smoke detectors were open and the batteries removed - which I think is a fire hazard and probably a code violation. Complained on the first night, would have left if there was a room available anywhere nearby, but there wasn’t. I complained the next day to hotels.com, not very helpful either - they gave a small credit for a future stay (10 or 15% of the cost) and told me to contact global suites directly for the rest. Which I did. By phone. Then my email. Several times. No response. Ever. Assured managers would call back. Nothing. I have never experienced a worse stay and lack of any customer service. They should be ashamed and I would not recommend this place or booking through hotels.com again. Ever. Uber to another town if you have to.

Complicated check-in process; floor not clean; mattress cheap; gym has only minimal equipment; wifi did not work for some time.