크라운 리조트 호라이즌 호텔

Hotel in a perfect location. Room in a good and clean condition. Outdated fixtures and fittings and communal areas (swimming pool and surrounding areas) a bit neglected and in poor repair/maintenance condition.

es ist so wunderbar lala

Ein schon in die Jahre gekommenes Hotel, dessen Zimmer dem heutigen Standard angepasst werden müssten. Pool war ok, aber trotz wenigen Gästen nicht wirklich sauber. Das Büffet am Morgen und am Abend war fade und nicht frisch zubereitet. Die Küchenkraft war super freundlich und bemüht, der Kellner mürrisch und wortkarg. Aufgrund der Top Lage sind wir geblieben. Die Spa Abteilung hat allein den Aufenthalt wieder lohnenswert gemacht. Die Gesichtsbehandlung und Massage waren ein Traum. Das Personal dort war supernett und aufmerksam. Ein großes Dankeschön!

Hotel clearly in need of a total refurbishment. They really are angled at the all inclusive market rather than B&B as we were. Extra costs were irritating: want to use your room safe? That will be 2.65 euro per day. Want your tea & coffee facilities in room replaced each day? That will be 2.40 per day. Silly stuff that belies its self proclaimed 4* status. Wifi was free but unusable in our room. Tip: best reception was in the lobby and the restaurant. Staff always polite as they advise you how much you will have to pay if you want those little services you would have expected to be free. Perhaps not surprisingly the hotel is being sold at auction in March. Any new owner will have to invest heavily to bring it up to a true 4* standard. However, its location is great and it could be a marvellous rival to its swisher neighbour hotels. But not as it currently is. It looked fairly full at breakfast time though so perhaps others see it differently. I would not stay there again as it currently looks and operates.

The only positive's are the position of the Crown Resorts Horizon and the staff. The negatives are endless. This is def not a 4* possible 2/3. The roons are very grubby and need decorating, the room was covered wjth ants worse still cockroaches down the corridor. The lifts are touch and go quite a few people got stuck. There is an awful smell of sewage which was reported by various people but nothing seemed to be done. Corridor bins not emptied. There is too many things to mention. Would def NOT recommend this hitel i feel totally ripped off