페어필드 바이 메리어트 인 & 스위트 매툰

Brand new property very clean extremely helpful front desk staff. My only knock was a lot of housekeeping staff smoked outside property and the smell carried with them into hotel.

Really enjoyed my stay at Fairfield in Mattoon. Thank you for having us with a helpful and friendly staff. Very clean and inviting Hotel.

This hotel is brand new. Because of it because of it being so new a lot of things to work properly. My biggest disappointment was the pool was not ready for guest. It looks to be at least a month away before anyone can go swimming in the pool. Hotels.com did not tell us that there was no working pool on the property. hotels.com answer the question that there is a pull on a property to be correct. They were right there was a pool in a property, but you cannot use it. I was traveling with my grandkids and told him about swimming in the pool when we got there, but they both got disappointed when the pool was under construction. The other issue was the air-conditioning in the rooms were not working properly. It did not work once you went to bed. In the morning, the AC suddenly started to work, which tells me there was an overwriting timer and the use of air-conditioning during the evening. The hotel has two elevators one was being repaired as several people were stuck on it for over an hour. The second elevator had a smoke detector that went off underneath the floor, which shut down that elevator, the staff apologized for all the inconveniences, but could not do anything about anything. They did not know how to override the air conditioners. I paid $300 for one night. Stay at this hotel hang out no working pool busted elevators no air-conditioning in the rooms for my money. This will be a nice place to stay in the future. I should not be charging these kind of fees for a hote

AC unit was broken and making noises. The pool was still being built so my kids were sad and wish they told us sooner that it wasn’t ready yet. The elevator broke multiple times with people inside. Place was brand new and probably opened too soon. Once all the kinks are ironed out it will be a nice place to stay. Our room was clean and staff was really nice. Location was great too and next to gas station, grocery and restaurants.