SBH 모니카 비치 호텔

Prachtig strand, net hotel, wel verouderde kamers

Da ich schon 3x dort war. Hat es sich sehr verändert. Das Personal an der Reception muss besser Orientiert werden um Auskunft zu geben. Habe auch ein Mail geschriben ich hätte gerne ein Zimmer mit Meerblick. Hatte keine Antwort bekommen. Bei der Ankunft wollte er 1000 Euro aber ich habe alles im vorau 2000 Euro schon längst bezahlt. Sonst war alles gut. Liebe Grüsse. S. Wenger

The resort is based in a very lovely place, near the beach. Pools and beaches are very clean. If you like to travel around the island, the place is great as a base. Rooms are reflected in the price, but kept nice and tidy by the staff. there are two things to consider before you go there: - food is very boring, always the same, uninspiring, choice is very limited and all stinks of cooking oil - you will as well after each visit to the dining area. - reception team is very unpleasant and full of themselves. They provide a very little support and often look upset when approached. They also don't explain all rules and requirement clearly. We personally had been treated very badly by them (including manager) in front of other guests and when it turned up it was their fault, no apologies were given at all. Don't expect good service there. The experience we had affected our stay really badly, we won't stay there again.

hotel agreable et bien situe

Very impressed with the hotel and apartments, the complex was spread over a large area and very well designed, it felt open and there were lots of different areas with sun loungers, overlooking the sea in shade or sun, overlooking the pool either the busy main pool or the more quiet pool, which meant even though the hotel was fully booked you could still find quiet places. Every where was clean and tidy and the food was good. It would not take much too bring it up to a 5 star hotel. Unfortunately we did not initially get the sea view room that we booked, but the manager and staff made up for the error by sending a bottle of champagne and upgrading to gold wristband plus free safe, after 2 days we were moved to a perfect full sea view room, which was very much appreciated.