라마나 호텔

Cleanliness is outstanding, staff very friendly, nice ambience, buffet breakfast great, and the variety at the two restaurants is good. Our first room had an AC issue and they were quick to offer to move us to an upgraded room for the rest of our stay. We appreciated the location as it was central for our meetings and an easy walk to Vision City Mall. Overall we were very pleased with our stay, although Saturday night was noisy due to a party/disco that went to 4:00 am.

Lamana is a nice hotel. They give you soaps and shampoo and conditioner, plus tea, etc in your room. I had airport pickup booked, but it seems the list wasn't updated and didn't have my name on it. Not to worry, someone contacted Don who was at the domestic terminal (I was at international) and he came and rang for the bus to come. Don was very friendly and chatty, which was nice. The shower is nice, but the doorless design isn't the best because the water splashes out of the shower and into the bathroom and it even ran through into the hallway. I was on the ground floor this time, which meant that it was easy to roll my heavy case there, and also to reception. A previous time, I was on a higher level, and the staff will come and help you with your luggage, as unfortunately there are no lifts. Breakfast starts at 6am, but when I went there at 6, they weren't quite ready yet and I had to wait about 15 minutes. Good thing I changed my airport drop off time to 7am instead of 6.30 as I wouldn't have had the time to eat if I had been going at 6.30am. The food was good. I accidentally thought there were chilled, boiled eggs in their shells, but they were raw eggs for frying or making omelettes! A staff member saw me crack the egg and came and got me two hot, peeled boiled eggs, that had just recently been brought out.

Nice staff clean room

Staff friendly attentive

The room is nicely laid out and decorated. The bed is comfortable and great for sleeping. I wish the hotel provided toiletries (lotion, toothpaste, toothbrush), makeup mirror (magnified mirror) and sleepers. My problem was the location. There were fights Saturday night into Sunday morning. All-out fights and I called the management but nothing was done. Apparently, it's just a regular Saturday night brawl that happens all the time according to people I asked. I never felt safe in my stay there.