베스트 웨스턴 플러스 이그제큐티브 레지던시 오스틴

Our stay was comfortable and a great value.

Great quick stay overnight while driving through Austin. Everything was great!! Will definitely consider for future stays when back in the area.

Cool

I feel bad to leave this review since it has nothing to do with the hotel; there is a dance club next-door that plays loud music until midnight. So anyone going to bed early will not be able to sleep. It was obnoxious. I hope they can work together to fix this problem.

Even though the hotel was nice it was anything but an enjoyable stay. I booked for 2 nights originally but i got into town earlier than expected and needed the room one day earlier. They agreed to keep me in the same room but the next morning they ended up moving me. No big deal. I get into the room and there is no hot water to take a shower. I understood. I then see a cockroach come out from under the sink in the bathroom. I killed it and never mentioned a word. I looked down again and there were two more dead on the floor. There were 2 silver bugs around the handle of the sink. I needed additional towels in my room, they stated that there were no toeels available. I spoke with one of the managers who stateds that she would give me a credit for the inconvenience. She then called my room and stated th a t since i booked through a third party i would have to call them once i chekced out for a refund on my stay. I contacted the third party and they said that the hitel rejectee the refund. I will NEVER stay here again.