호텔 32원

I have stayed at this hotel before, and my previous experience was excellent, which is why I chose to return. Unfortunately, this stay was very disappointing. The room was extremely cold - so cold that it was nearly impossible to sleep. The radiator was completely cold and not functioning, even after I tried adjusting it. There was no alternative heating source in the room - no heater, no climate control system - nothing that could make the temperature comfortable. I ended up sleeping almost fully dressed, as it actually felt warmer outside than inside the room. In addition, there was a repetitive metallic noise coming from outside of my room throughout the entire night. It sounded like something was repeatedly hitting metal right outside the window - possibly part of the building itself. The noise occurred every few minutes and made it very difficult to rest. The next morning, I mentioned the issue to a staff member in the elevator. I was told that “it’s cold in San Francisco” and that I could have called the maintenance team. However, a guest room should be properly prepared and heated before check-in, especially when temperatures are low. At midnight, when I was already trying to sleep, calling maintenance did not seem like a practical solution. It’s unfortunate that this stay was such a contrast to my previous visit. I hope management addresses these issues to prevent similar experiences in the future.

I had an extra long stay because of the NYC Blizzard '26, and they really took great care of me. Especially front desk Lita, who was so friendly and helpful. I've been here many times and I'll definitely be back again.