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The carpet was clean!

Hotel was surprisingly nice. Quiet, clean and comfortable thank you

They did not tell us about anything we got there and the pool was down

The pool was closed down, nothing posted stating that until we see the sign in the down to the pool. Tons of garbage under the beds and behind the chairs.

The biggest reason for our star rating is the pool being closed without notification. We had a lot of family that booked rooms, many early in and no email, phone call nothing to let us know the pool was closed due to the ceiling being caved in over it. If we knew this we would have moved to another Best Western about 15 minutes away. We definitely booked with pool plans for the first night. Big bummer. I know in our room the pullout couch bed and the big bed both were older and worn out, if not they were cheaper mattresses though. Otherwise it was great. Breakfast from 630-9am which is a little early quitting time but was definitely a good mixture of options! A big plus was on the 2nd floor was a big open area so big groups could gather and visit. That was very nice! It was very clean too!