퀄리티 인&스위트 메이스

Very few places have I gone to where the staff has been more friendly and helpful. For example, when Expedia messed up the reservation, the staff member helped me fix everything with minimal headache. When I asked where a good place to eat was, he not only told me about his personal experiences of places to eat, he also told me about things in the area to go do, asked where I was going the next day and told the probable best route, and printed out selected maps for the important places. A few times during the stay I was asked if everything was okay and that if there was anything they could do to make the stay better they would do it. The place is good to, it is next to a wooded area and is relatively quiet. I would definitely recommend this hotel to anyone who is looking for a good place to sleep.

Booked a non smoking room. Room reeked of smoke, although we were told no one was smoking in there. Must have been located near break area outdoors or next to a smoking room. Beds were clean and reasonably comfortable. Room was extremely outdated but we were there for a total of 10 hours while visiting Kings Island so that wasn't an issue. Went down for breakfast, food was not very good, hard and rubbery sausage and eggs patties were the same shape and consistency as the sausage. Man who was carrying the food tray to the eating room was coughing and looking very upset, obviously didn't care about his appearance to customers. It made us stop eating and we left immediately. Price wasn't even that cheap, would not stay again.

The front desk person was very helpful and courteous. When he assigned our room, I asked about an elevator. He said there wasn't one, and then changed our room to a first floor unit. Very grateful for that! Our room was clean and neat. Breakfast buffet was good. We will probably stay there again.

We liked our stay, could have been better, since it was 90 degrees outside on July 25, 2015, and the room was extremely hot, because the air conditioner was off. Took a long time to cool down. New policy to keep them off until guest turned on needs to be re-evaluated. Free breakfast was great. Quiet and only 3 miles from Kings Island.

Staff was very helpful about changing our room. When I booked the room I didn't realize I market for smoking in they changed at the last minute thank you