미네랄 호텔

Parking was very close to the lobby. Check in went smoothly. To get to the rooms, you have to pass over the pool area, which was awkward. The main pool was very large and clean. But the smaller pools and jacuzzis were drained and unsightly. Room was nice, but it and the property in general, needs updating and maintenance. At a time when hotel patron numbers are lower do to Covid, routine maintenance should be a priority. For example, blown ceiling bulbs make the halls dark, but can be corrected cheaply and easily. It took almost 24 hours to remove several abandoned room service food trays from a hallway alcove. We like the room layout, which isolates the bathroom from the sleeping area. They do have an amazing gym complex. Kites restaurant has limited selections, average food quality and the service was weak. The property is showing its age and needs an investment of time and money to bring its quality up to the level of the cost charged for the room, which was about $400 per night, including tax and fees.

Hotel room was dated, and not clean! Smudge marks all over the TV, mold on the shower corners top of the glass had thick black mold gross! We had a used toilet paper roll 😬 the bathroom cabinet had a panel just hanging not even covering the cabinet. Our sliding door was broken on a lower balcony, safe was locked and couldn’t be opened! BEDS are Horrible like sleeping on concrete! This was not worth 500$ a night! Worst trip I’ve ever had due to no sleep the beds legit feel like concrete! I called to talk to someone but no one cared to call me back 3 days ago! We stayed in room 211 Over all I do not recommend staying here! I need a vacation to recover from this vacation!