퀄러티 인 플레인필드 I-395

Room is clean and spacious

Unfortunately my family and I had to stay at this hotel for ONE night… I wish I could say something good about our stay but I cannot… the awful smell upon arrival in the lobby is unbearable… It’s negative degrees outside and the room was so freezing we had to crank the heat to high, 85 and the cold air was whistling through the window.. there was dog hair on our “clean” sheets and we don’t have a dog.. thank god we didn’t need to shower or bathe our children because the bathtub was disgusting.. there was a half a roll of toilet paper (clearly used from the last occupant) on the hanging on by a thread holder.. you either get ice cold or scolding hot water in the sink.. I needed to do ONE load of laundry and it was $8!!!!! The coffee downstairs was ice cold and the parking lot is a sheet of ice that doesn’t get treated. Spend the extra $20-30 and go somewhere else because we definitely will!!!

The toilet was clogged upon arrival, but the front desk addressed it promptly. The room was freezing upon arrival. Took a long time to warm up.

Clean and simple

The place is surprisingly beautiful.