상 하파엘 스위트 호텔

Great second stay

Clean and spacious

Clean, spacious room with every amenity we needed for our 10-day stay. The food was great as well.

Beautiful location, but poor maintenance, safety hazards, lack of privacy, limited food options, and subpar service make this hotel fall short of five-star expectations. Would not recommend. We stayed at this hotel over the Christmas break, and while the location was stunning right by the sea the overall experience was disappointing for a property advertised as five-star. Lovely seaside location, peaceful and scenic, but Bathrooms lacked locks, which is a major privacy issue for families or groups. Public toilets also had broken locks, leaving only one functional cubicle. Shower taps were incorrectly labeled (hot/cold reversed), posing a burn risk. Shower hoses couldn’t handle water pressure, causing water to splash everywhere. Long queues even during off-peak season. Food variety was poor repetitive menus with limited options, mostly fish. Basic items like hot water, forks, and knives frequently ran out. Some staff seemed disengaged, and the manager was unhelpful and unfriendly, you could tell and hear they were complaining about her. Not good infront of dinning visitors but one can understand and also relate as they were really trying to help people to settle in for their meals but the kitchen staff and prior arrangements must have disappointed them and any proper prep would not have been done properly to avoid this disorderliness. Broken locks, inadequate bathroom lighting, and poor attention to detail throughout the property, its a facilities manager job to look into

Buone ferie