롱 아일랜드 레이크 리조트

I had booked the Long Island Lake Resort back in the beginning of April. My stay was to be from 6/23-6/26. I received 3 confirmation emails for my stay in June. The last email being just 2 days before my stay. Early check in is not an option, check in time is 4pm. We got there a little early (3pm), and decided to just wait and grab a bite to eat. At 3:15pm, I was contacted by Long Island Lake Resort and told that unfortunately they have overbooked and had to cancel my reservation. I was extremely irritated. Who waits until 45 minutes before check in to cancel someones 4 day reservation. They could only say "We are truely sorry". I am sorry doesn't help much when my young kids, husband, and I have been driving for 9 hours to get to our Hot Springs reservation. Our vacation was unfortunately ruined. I will never stay at this resort and be telling everyone that is heading to Hot Springs, AR to avoid this place at all costs.

Great view off the rear balcony and lake is steps away. Great communications from staff. Property could use a little TLC, but it was clean. Major negative was the Direct TV was not working at all in the entire building, and we had planned to watch March Madness. Wi-Fi in the evening was sketchy, and bring your own bottled water - the tap water is not pleasant. Overall, I would stay again, just with a little more information to plan the trip.

Chose this hotel to be outside and enjoy the lake. They are remodeling some rooms and spraying paint that filled the whole area with fumes until 8 pm when we went to dinner so we couldn't be outside for long. Some other rude guests took over the swim dock and smoked pot for well over an hour so my son couldn't be out because there was no way to get away from that either. The room is run down with a super tiny bathroom. So tiny, my husband fell into the bathtub trying to close the bathroom door and I hit my eye on a glass shelf that is exactly eye level over the sink. The water pressure is low. Definitely the low point of our trip. Glad we were just passing through and not staying awhile.

Location, cleanliness, view, and parking: All 5 star. Those are the things that matter the most, IMO. On the nit-picky side, it's time to replace the carpet, the bathroom is tiny, and the bed is going to depend on whether or not you like a firm bed with flat pillows. Overall though, I would recommend it, particularly at it's price point.