The Hu Hotel(Ex.Madison Hotel)

Room was clean and staff was friendly.

Staff was friendly !!

The photographer who worked for this hotel did an excellent job making this hotel look more modern. First of all, to say this hotel is 3 minutes from The Peabody and 6 minutes from Beale St., is a lie. Considering how sketchy the streets of Memphis are, this should absolutely be corrected. The set up is strange when first walking in and then we needed a cart for our luggage. They had me do this myself and was clearly struggling moving the cart. They did not care and just watched. Finally when I got the cart outside, a man came out to help. The room was large but the sinks were only usable for about 8 seconds and then the water was scalding hot. The ac clicks on VERY loud throughout the night and the toilet would also randomly start running. We had just stayed in a hotel in New Orleans and Memphis could definitely use their guidance in hospitality

Front desk clerk upgraded us to a nice suite because hotel was kinda empty Sunday in March. Good value.

Very welcoming