익스텐디드 스테이 아메리카 멤피스 - 마운트모리아

Na

Everything was great

First experience ever dogs were everywhere the whole place smelled like still dogs and cigarette smoke

My daughter & I checked into this hotel and stayed a total of 20 mins. It was absolutely disgusting! The first room that we were issued smelled of urine. Pulling back the comforter on the bed, there was a dark stain visible on the sheets. They clearly were not clean. Then, there was a dark spray of liquid noted on the wall & onto the ceiling, in which I’m praying was spaghetti sauce… but looked grossly a lot like blood. I had immediately called the front desk to request a different, cleaner room. The front desk clerk gave us a new room. Surely, the first room was a fluke thing & the next room would be better… WRONG! The second room was just as unacceptable- with another large urine stain on the “clean” sheets. Staying here was not an option for myself and/or my young daughter. I had told the front desk clerk that we wanted to leave because of how unsanitary & disgusting things were and he told me that there was no way to get a full refund & that I would be charged for the night even though I didn’t stay there, due to my awful experience.

The room was absolutely filthy. All the bedding smelled of smoke. The towels had black streaks on them. And, I killed three cockroaches. It was disgusting.