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Well placed in a village I used to live in.

We got checked in, by a very pleasant and helpful lady. In fact, all your staff were very pleasant and very helpful. She did explain that you no longer had a chef there to do evening meals!! We were staying in a stunning room called “Robin” The room was very warm and we tried to turn the radiators down but they wouldn't, we opened all the windows. When we came back in the evening, there was also an awful stagnant smell coming from the bathroom, we ran the shower to see if that would help, but it didn’t, the smell permeated the room through to the bedroom as well. I mentioned it to the Lady who served us at breakfast, she arranged for us to have a different room. She said we could look at the room first, another beautiful room called “Bunting” We packed all our belongings and took them to our new room that didn’t smell of stagnant water. She said that she would arrange for the radiators to be turned on as it was very cold in there. There are two very large radiators as it was such big room. We went out for the whole day, and was looking forward to coming back and having a bath, as there was no shower. The room was freezing.The radiators obviously didn’t work and in its place was a small oil filled radiator, that was far too small for such a big room. The bathroom was also even colder, there was no way, you wanted to get undressed and get into a bath in a very cold room, when your already cold. We were totally fed up, and sleept in our hoodies over PJ's..No reply to my emails

Definitely a place to experience what it’s like to stay in the Cotswolds. Very quaint inn with its rustic look and feel. Staff was very nice and the ability to dine at their sister property across the street (the Mermaid) was a plus.

Nobody at the hotel the pub / restaurant was closed had to go over the road to check in

The room was clean and bed was comfortable but when we arrived the pub was closed and we had to visit a pub across the road to check in. I tried to contact the golden pheasant before arrival as per the email from hotels.com but received no reply to my email or message via the website and no answer to my many telephone call attempts. When checking in, we were told the pub wasn’t serving food anymore so we had to go elsewhere for dinner and the bar opened after 4pm. We’d probably stay somewhere else that was fully open and operational next time.