원 오션 리조트&스파

Although they were renovating, they gave us a heads up and some accommodations. Ms. Chauncey and Rosita were great! And the staff were also awesome! Thank you.

Room was very clean and the staff are the most courteous

We were offered one the newly renovated rooms. It was comfortable and clean and perfect for our stay. There are some growing challenges in their renovation process though. Netflix was not yet available as they upgrade to smart TV's in their rooms. A towel hanger should be installed next to the shower so you're not stepping out which could cause a slipping hazard. The new steam iron was perfect compared to the old traditional flat iron. No in room coffee maker but complimentary coffee down by the bar was very good. We did ask for an available microwave to heat up some food. Room service brought us a small microwave to our room. Ocean One still made best effort to make the experience and service top notch even as they go through their renovation period. Can't wait for the restaurant to reopen. We will be back as we always do.

Good Stay. Front desk host Lorraine was great. Only thing we did not like AC was set at 75 all night so it was hot overnight temp. Other than that we had a good time

Yes. Notable employee in Valet by the name Jaydon. Big asset to the resort. Understands customer service.