로열 가든 호텔 바쿠

good hotel for the money

Vi havde fået bekræftelse på, at vi ville blive hentet i lufthavnen - dette blev vi ikke. Da vi ankommer til hotellet, bliver vi mødt af nogle meget venlige ansatte i receptionen. De havde dog ikke modtaget besked fra hotels.com om, at vi skulle komme der. Vi får at vide at restauranten er åben 24/7, og at vi sagtens kan komme ned og få mad, når vi har været oppe med vores ting. Klokken er cirka 23.30. Vi bestiller en drink og forsøger at bestille mad. Efter ca. 20 min, kommer tjeneren tilbage, og siger de ikke har det der skal bruges. Vi bestiller noget andet, og efter 10 min, kommer tjeneren igen retur, og siger, at de ikke har noget mad overhovedet. Da vi i receptionen spørger hvor vi kan finde noget mad, kan det pludselig godt lade sig gøre, at lave noget til os i restauranten. Da vi gik ned til morgenmaden dagen efter, var der for det første fuldstændig proppet - men det er, hvad det er. Der er altid rush hour. Der var ikke en tang til at tage brødet, og vi så flere der tog brød op, og lagde det tilbage i kurven igen. Alt var badet i noget olie/sauce og vi besluttede os for, ikke at tage chancen med sygdom, og spiste derfor ikke på hotellet resten af opholdet. Den eneste grund til, at vi har noget godt at sige om hotellet, er de søde receptionister der tog i mod os. Der var ok rent, men vi fik ikke fyldt toiletpapir op, så vi måtte selv til rengøringen og spørge efter det. Håber at vi blot har været meget uheldige.

The swimming pool was nice. The hotel is worn. AC was not really working at maximum capacity so it was about 23 celcius in the room. A water tap dripped water all the time in my room. I asked the staff to repair it twice without sucess. The breakfast was disgusting with "low cost filling food". It is a 20 minute walk to the closest Metro station but there is a bus stop 150 meters from the hotel. I would not recommend to stay in this hotel.

This was the 3rd hotel arranged for the trip due to hotels.com cancelling 2 others.The hotel was in a dreadful area and sad needs updating our first room the shower did not work so we were moved. We had an issue with a taxi driver that we needed help resolving and the staff were uninterested.

The hotel is very old and dirty. This is no hotel a woman should book when travelling, there is no feeling of safety. The rooms are very noisy and had bugs. I checked out after two days of my five days stay as not even an upgrade to the highest standard room could fix the problem. Most of the receptionists do not speak a word of English the one that does did a great job trying to fix the issues but at the end he can not change the missing hygiene (hair in freshly delivered new bath towels, bugs in the room, dirty carpet floors, broken balcony doors that can not be locked, really dirty rooms, no prober cleaning). I advice everyone to stay away unless you are a single male traveler with no hygiene standards.