Amadeus Inn

The place was nice and clean..staff are all helpful ,very accommodating.

Mindre hotel hvor ejeren har meget at lære omkring hoteldrift. Selv efter lokal standart kunne hotellets drift godt tåle en opgradering. Meget små værelser hvor rengøringen kunne være bedre. Hotellet ligger i et roligt område ved den del af stranden hvor fiskerne holder til. Morgenmaden lader noget tilbage. Søde medarbejdere.

Article of Complain via Review we booked a packaged-deal tour in El Nido which includes airfare and hotel accommodation. We opt that way so we will simply think of tours and our choice of meals, and we won’t think of our place to stay. Amadeus Inn is simply the opposite here are the reasons why: 1. It is hard to communicate with the managers they were using like 3 different numbers, and the night before, we inquire if they have a transport available from puerto princess to El Nido, which they confirmed it, but when we arrived at the airport, the van wasn’t even there, so we texted the manager and waited for 30 minutes, only to get a text message that they didn’t get our request for van. 2. After 5 hours of travel we were greeted by the “manager” with a question “why did you leave the airport, a van is supposed to pick it up for you”, Wow!! This girl has a nerve to asked me that, I can’t believe it that I showed their text messages, and she said “it’s my uncle”... again wow!! You’re the management and clearly if you can’t coordinate on your own staffs, how can you communicate with your guests? 3. We were informed thereafter that the room we booked is not available(standard double room) instead we got a 4 capacity bunk beds for backpackers 4. Breakfast choices egg & rice, rice and hotdog, pancake 5. There is a demolished building in front, for violating the 25m from shoreline building code law. We transferred at other hotel and didn’t bother to ask for refund.

Nachdem wir aufs Zimmer gebracht worden sind, hat uns eine Kakerlake im Badezimmer besucht. :( Das Zimmer war leider nicht sauber. Nachdem wir das Personal drauf angesprochen hatten, haben die aber sofort unser Zimmer nochmal sauber gemacht. Das Frühstück war leider sehr mager. Es ist ein KONTINENTAL FRÜHSTÜCK, kein normales Buffet oder ähnliches. Drei Frühstücks Mahlzeiten wurden angeboten, Brot (süß) mit einem Spiegelei (kalt). Pancake mit Früchten (aber Früchte gab es nie dazu), Würstchen mit Brot. Kaffee gab es, aber da auch wieder keine Milch. Man kann vor Ort ein Roller mieten zum Fairen Preis. Touren könnte man auch vor Ort buchen, aber sind teurer wir andere Geschäfte. 100 Meter weiter bekommt man die Touren günstiger ! Einmal und nie wieder. !! Chefin sehr unhöflich wenn man das Personal drauf anspricht, dass Zimmer zu putzen !!

I arrivwt at 18pm and They had cancelled my reservation eventough I had my confirmation. They had No other simulat roomes to offe besiddes a horrible room with a tiny little window, a bad bad smell and animals varsling in the bathroom. The hotel did not at any time excuse their mistake nor dit They uger compensation. At 8am the next morning i left to another hotel. This hotel was horrible and their service a disaster.