세고비아 리젠시 호텔

Si

Buena ubicación

MUY BIEN UBICADO

Hotel siempre confiable y la cocina inigualable. Faltan conectores cerca de las camas o en los burós de los cuartos.

Considering the price and location, I was initially willing to overlook minor issues. However, this experience raised serious safety concerns that I feel obligated to share. When I woke up in the morning, I noticed that the security latch on my door was in a different position from how I had left it. After checking carefully, it appeared that the door lock had been opened. I am certain that I locked the door the night before. Even if I hadn’t (which I did), I would never leave the security latch in that position — I always secure it flat. To double-check, I recreated the situation myself. After locking the latch securely and attempting to open the door from inside, I closed it again. The latch ended up in the exact same position as I found it in the morning. I reported this to the front desk and asked about reviewing the security footage. I was told that there was no footage available, and then that only the manager could access it. I was informed the manager would not be available until the next day, after my check-out. What concerns me most is the lack of clear communication and urgency regarding a potential safety issue. For this price and area, the hotel may seem like a reasonable option, but I strongly encourage future guests to ensure their security latch is properly engaged and to remain cautious.