스프링힐 스위트 바이 메리어트 미들랜드 오데사

Springhill has consistently been our favorite hotel- and this was no different. Stayed at Home 2 Suites, Comfort, Embassy, etc... on this trip and this Springhill was our favorite.

Clean spacious rooms. Friendly staff and great breakfast.

Room; the room was for handicapped individuals which made it impossible. The hotel staff stated we overpaid through your website. There was no staff available even front desk personnel was hot and miss. The water pressure in the room was terrible couldn’t shower without scalding yourself or hitting your arms on the extra shower head. We couldn’t flush the toilet appropriately because there was no suction. We had to get our own towels, take out our own trash and try to plunge our own toilet. There were plenty of rooms available that would have been more appropriate however with the accessibility code the front desk representative had a very hard time adjusting us to a new room for the remaining 6 hours we would be there. It eventually happened but it was tedious. We are extremely unhappy. We overpaid and we did all the work. We trusted you as we have in the past and this was awful.

Front desk staff was amazing

great staff. Relaxed atmosphere/