스프링힐 스위트 메리어트 미들랜드

Great suite

Everything was great, the only negative was that the hot tub was just recently filled with concrete and tiled over. Would highly recommend.

Room was clean and tidy. Nice amenities.

The room was clean and spacious however the TV was placed in an odd place on the wall, did not swivel to allow good view from the beds and the channels did not work at times with the connection being lost. The hotel staff were kind but not present at the front desk most of the time. The continental breakfast had many options and with a very nice presentation. Not hot tub, which was a bummer, but the indoor pool was as hit for our young kids since we stayed in January and not much else to do. Overall, a nice stay for a few nights.

We had a few small things that seems off in the room. Lights that randomly turned off and a coffee machine that didn’t work but my biggest issue was our rooms door locking mechanism. When letting the door shut the lock did not engage. Even giving it a tug or pushing the door didn’t engage the lock. Once the door swung shut you could push it back open from the outside or pull it open without turning the handle from the inside. The only way to get the lock to engage was to turn the deadbolt from inside the room so there was no way for us to secure the room without leaving one person behind. As a mom traveling by myself with kids it felt so unsafe. I did not discover the issue until 2 in the morning after my kids were asleep so changing rooms did not seem like an option especially since I could lock the deadbolt from the inside. Though I did not sleep well regardless. Normally I let them sleep in and walk in the treadmill in the morning though with the door lock situation that was out of the question. I did talk to the front desk at check out and was basically told “thank you. Had you booked directly I’d refund some of the charges but I can’t do anything since you booked through especially”. Lesson learned. Always always always double check all the locks and be careful how you book hotel rooms.