하얏트 플레이스 프레즈노

Room was clean, bathroom clean, beds are comfy

I could not get in the building when I arrived as the door was locked. I was there for about 5 minutes before someone saw me and unlocked the door. The front desk lady, while very nice, couldnt get a key coded for my room. So she gave me some "master key" for my room that didnt work and I had to come back downstairs to get a new key. Not just a new key but a new room. I had an emergency and had to leave a day early. I went to the front desk and checked out around 245pm. My room was 310. I still do not have a total bill. I have checked my spam folder. I want to make sure I was not billed for that 3rd night. I would like an email with all my totals if possible. I want to see my folio and all that was charged. This was a business trip and I need my travel receipts to get my trip paid. I thought this would be automatic.

The staff was lovely. Housekeeping was amazing. The property was lovely.

All the above

Great service! All the staff was super friendly and corteous. Breakfast was delicious and hotel was spotless, very clean.