라마다 바이 윈덤 메디신 햇

Love this hotel.Great hot tub and pool.Good staff.My go to hotel when in town.

Do not stay here. It’s really old, not updated and sketchy. I didn’t stay 5 minutes in my room, I deeply regret booking here and will not ever recommend. I left and went to another hotel.

Worst hotel experience. Was told upon check-in that my deposit would be returned in approximately 7 days. The deposit was also 2.5 times more than the night stay. So I said nevermind i will go to another hotel. The associate named Inder to me he had to wait till Monday to get my refund that i jad initially paid for. Still haven't received email or refund.

TL;DR? 0 stars. Disgusting. Felt unsafe. Dirty. Lack of amenities. Very run down, under reno. Do not book unless you know you have a renovated room, at very least. Full disclosure, I wouldn’t have bothered leaving a review had I also not had a poor experience with management - I spilled some red wine (my fault, I acknowledged) on the sheet and was invoiced by email $80 for a sheet and mattress protector. It took 3 attempts (including a complaint to Wyndham directly) to get a response from the hotel about the charge, and their response was ‘that’s policy’ even after I described the conditions of our stay. Maybe they should switch to Tide? 🙄 I wasn’t asking anything other than the reversal of the invoice, not the stay. I booked the room not expecting much, we just needed a place to sleep and I’m not overly picky - I figured it’s a Ramada, how bad could it be? Had we not arrived late and exhausted with kids I wouldn’t have stayed. The room itself was so gross, incredibly run down with damage everywhere, disgusting carpets, dirty mugs, no drinking glasses, questionable room towels. The pool had no towels and there seemed to be no inside access to an attendant/reception, you had to leave the building to get around to the front desk? Didn’t feel ideal for a late check in. There was a pile of stuff in the lot at room entrance, looked like someone was camping out there or evicted from a room, couldn’t tell if someone was sleeping there. I could go on.

Wrong room given to us at first then the ‘new’ room they moved us to was only partially renovated (not the sleeping area). This was not the room advertised or pictured when I booked. Fully renovated rooms are what we thought we booked based on the pictures and description.