익스텐디드 스테이 아메리카 스위트 인디애나폴리스 에어포트 W 서던

Rooms were clean, staff friendly and environment quiet.

Dirty and dated

Megan came banging on my door several times at 330am telling me that I had to get out because SHE had no recollection of anyone being in this room. When I open the door she said ain’t nobody to be in here how I get in here I told her I made reservation and checked in with the other lady around 830pm. She proceeded by telling me okay you can stay for now until the morning when it can be figured out. I want compensation for my room. I was in the middle of something and she screwed that up for me. My girl was blew and definitely not in the mood because of Megan rudeness and banging on the door with wild false accusations. My experience was totally horrible.

Megan was amazing

Room was extremely filthy and the shower didn’t work. We called the front desk and no one answered to help. We had to go downstairs and someone finally came to the front desk. The lady informed us that they do not have anyone to fix the issue and they did not have any available rooms. She informed us that we would get a full refund since we had to secure a totally different hotel at the last minute.