호손 스위트 바이 윈덤 인디애나폴리스 노스

I was very happy with the look and feel of my room. The room was very clean and I would say here again without a doubt.

The hotel was permanently closed without any notice. I had a hard time finding an alternative accommodation until late at night. They've made a mess of travel for all of my family, including my children.

We showed up to the property and it was closed down and they were moving furniture out of the rooms. It was closed!!!

My husband and I arrived at this location and it had been closed down. There were people cleaning it out and getting ready to turn it into apartments. We were not informed and had to stay a hotel that was more expensive

So we checked in @ 8PM on a Wednesday night. Went to our room and noticed there were no towels in the room Went to front office and were told towels were being dried and they'd bring us some soon. They never brought towels that night. In the morning we went to front desk to get towels. Were told there were none because there was no one on staff "trained" to wash towels. Given two wash clothes as answer. Asked to speak with GM, told she'd be in soon. Went back to front office when GM was scheduled to be in. Ended up waiting @ 20 mins for her to show up. She was "busy" upstairs. Asked front desk to have her call us, left our number. Advised we wanted our money back. If we had been told we were never going to have towels to shower with, we would have stayed somewhere else that night. Never heard from GM or any other staff. Our toilet ran all night, couldn't stop it. Overall room was dirty, stains all over couch. Could tell building was poorly maintained. Neighbor had water rushing under his doorway in middle of night during rainstorm. Was charged regular price for room. No phone call or compensation at all. Will be contacting corporate. No one at hotel seemed to give a damn. Acted like this happens all the time.