Bra och liten familjer hotell. Det känns lite för gammal och kallt på nätterna. I övrig helt ok
The hotel looks nice, the service is good, facilities clean and the location exellent. BUT, and this is a really big but, there is absolutely no form of ventilation in the bathroom which makes the room extremely damp and moist at all times. There are lots of signs of mold and moisture damages to the room and bathroom. It was incredibly hard to sleep in such a damp environment. It just got worse every day, and we felt like it was hard to breath normally in the room. We had a room on the second floor, with a balcony, the only way to ventilate the room was to keep the door to the balcony open. But since it was on the second floor it wouldn't have been to hard to climb up to the balcony, which meant that we could not sleep with the door open. And worst of all, it was not possible to lock this balcony door! So we were afraid of leaving anything valuable in the room at all times.
The size of room is great. Television didn’t work properly, without an extra heater, thanks to the receptionist, it would have been a freezing cold night and noise in the morning travelled straight to my room.
Breakfast superb!
Muy atentos en la recepción! Solo que el servicio de pieza no cumplió lo esperado! Las 3 noches olvidaron toallas! (?)
The customer service at Hotel Emaus is above and beyond. My questions or requests were answered within minutes and upon arrival the staff was extremely flexible and accommodating about early check in. They went out of their way to take care of us and both of our stays have been exceptional. The location is fantastic, lots to see and do in the neighbourhood and very safe. Will definitely be going back.
