홈우드 스위트 바이 힐튼 크리스천스버그

Stained, worn furniture, inside & outside. Stained, worn rugs throughout. Breakfast offerings subpar, with dirty plates, unfriendly staff. Questionable people hanging around the property. Would never stay at this property again.

Didn’t stay because of rude , unhelpful front desk women. They were demanding a non-returnable pet fee of $75 but the hotels.com site where we booked listed the fee as $50. They refused to discuss the discrepancy. I was exhausted from a long day of driving. They also would not help with a cancellation because I had booked through hotels.com. What’s so interesting is that we had stayed at exactly the same hotel chain just 5 days earlier in Carlisle, Pa and not only was the staff professional kind and accomodating, but they waived our pet fee (which was $50) because our dog is a registered emotional support animal (ESA). The ladies at this hotel in Christiansburg coldly and rudely would not even discuss it. I’ll never book here again and I hope no one else does.