파크 인 바이 래디슨 폴리아르니 조리, 무르만스크

The hotel is a bit outdated, but there is nothing wrong with it in general. What I found quite disturbing or unnecessary were the stained carpets in the hallways or on the upholstery of the chairs in the restaurant area. But what I found unacceptable for a 4-star hotel: By Corona, the bar was closed, there was no minibar in the room. Towards late evening I was thirsty. I told this to the reception and asked if there was not a possibility for a hotel guest to get anything to drink. Anything at all. The answer was "no, but if you walk down the street to the next intersection, there is a store that should still be open". To send a foreign tourist, who obviously doesn't speak a word of Russian, to some store at night to get something to drink is absolutely a no-go. I have never experienced such a thing. It would have been no problem to simply organize 1 bottle of water for me inside the hotel. // The breakfast was okay but not really great.

I booked and paid for a Suite.   Upon arrival, my reservation was downgraded without any compensation, and I was put in a junior suite.  The manager confirmed that there is only one suite in the entire hotel that matches the description and images shown in the Suite description on hotels.com and that room was already occupied during my stay. I checked hotels.com three times throughout the course of my stay and the “Suite” still showed availability for booking. The suite descriptions are fraudulent. The prices here are not worth the accommodations offered. The breakfast that we paid for in advance was sub-par, cheap food prepared with no care or attention to detail. I’m not sure how this is listed as a 4-star hotel. Very deceiving. I am still trying to get a credit from hotels.com.

Часто останавливаемся с семьей в park inn в путешествиях, отель в Мурманске сильно разочаровал: 1. Ремонта давно не было в местах общего пользования, и достаточно грязно.2. Завтрак: скатерти рваные, со стола не стряхивают мусор, помещение так же требует ремонта, выпечки очень мало, заканчивающиеся продукты не докладывают. 3. Номер: мебель грязная, в сколах, полотенца сильно застиранные.