보드워크

I can't imagine why you would send this email since you canceled our reservation with only one day's notice. We booked months ago and you waited until one day before our stay. We are severely disappointed.

Worst reservation ever. Booked this september of 2022for a stay in may of 2023. Received an email saying they were looking forward to my stay and they would send a room number and code at 2 pm the day of my stay. I drove 14 hours and arrived a little early around 9 am the day of our stay. Since it is right on the beach we planned to just play and swim on beach until check in. We did that then arrived at the property at 2pm on day of stay. No email arrived, no workers around. Called emergency number and was told reservations were having an issue and it would be sent shortly. 2 other parties had arrived also and neither had any communication about their stay. 430 now and still no email or text and the emergency number is no longer picking up. I had to leave my 2 sons at the property with our luggage because i gad to pick up more people from the airport. Some workers were replacing an air-conditioning unit so i asked about someone to contact, he walked me to the beach were the owner was fishing. I asked the owner for help and he said he couldnt do anything that they were having a resetvation issue and they would send something shortly. I left to airport. At 5 pm the other 2 parties received emails sayingbtheir reservation was cancelled. No reason or explanation. I never received anything. Owner came up around 730 and asked if we still needed help. I said yes and he left. We ended up staying at another location. Never received any information.

Never again Booked a room a month in advance when I got there after waiting 4 hours to catch the ferry Got there at 3:30 waiting to hear from them never did so I called only to find out that they had given my room away Who the hell does that