셔터쿼 힐크레스트 인

A diamond in the rough. Clean comfortable cozy . Staff was amazing and the breakfast was 5 star worthy. The downstairs lobby was like home away from home even better. The only negative was not having a more secure lock for the door. Enjoyed the rustic ambiance 🙂

Excellent personal service! Everything was as expected

Easy book. Location was easy to find. 12 miles to Chautauqua Institute (going to concert). The Inn is new. In business 1 year. Owner is experienced and from area. Main area has rustic/ski resort vibe! Nicely done. When we arrived the owner was out back, so took some time to locate. Contacted VRBO and got assistance within minutes. Better communication needed onsite. The room was upstairs and easy access once we got key. Window units with remote to adjust in room. Bed was a double and I would rate a 3 (scale 1 - 5 comfort). Water pressure good. Quiet. Breakfast was cooked by owner and was abundant (veggie/cheese omelette, homefries, toast, sausage, yogurt with fruit and juices. Coffee was perfectly brewed! Porch has rocking chairs and table. Inn has hot tub , however we did not use. Overall friendly, met our needs, close to attractions and minutes from Chautauqua Lake. Next day we drove 30 minutes to Westfield and Lake Erie. Enjoyed some wine at Noble Winery!

While the description was followed to the letter, the hotel was less in many regards. The linens were either stained or ripped, the promised toiletries were hand soap and a large pump bottle of body soap and our adjustable mattress was present but without controls. The breakfast was outstanding and the staff welcoming. We would not choose to stay here again.

Very friendly staff. Room was clean. Arrived but no towels or amenities in room. No lighting around bed & no rack to pace suitcase. Bed VERY comfortable.