하이 엔드 콘도 다운타운

Great location. Right by Bell Centre and less than I 15 minute walk to restaurants, bars and shops. Minutes to walk to the closest metro station. Condo is set up with a full kitchen and access to common areas. Check in could be easier, and one more downside is only getting one set up keys.

Condo is roomy and clean. Only real complaint is that the curtains are white and allow a lot of light through, making it difficult to sleep past sun rise.

I received a booking confirmation from hotels.com; however, it is clear this property owner has his/her property listed in multiple websites that don't coordinate with each other. I booked on Hotels.com and he stated that there was "another booking" at the same time, and that I should contact Hotels.com to get "a full refund" because he chose to checkin the guest from another platform instead of checking me in. Not only did this put my family in a situation where we had to find a new place to stay within a few hours, but the property also dishonestly did not get me the full refund he initially said I would be entitled to. It was only after several hours of back and forth with Hotels.com and the property owner that I was finally given back 50% of the refund. The entire experience was a nightmare, and I strongly recommend that users don't take their chances with this property. Below is the email that the property owner sent me for reference (which nothing actually happened as the property owner stated would in the email). "There has been an error with the cancellation. It is a very rare situation, You have booked at them same time with another guest. Since it is a last minute booking. And since I couldnt reach you to this international number, I checked in the other guests, I really appreciate your understanding. You need to call expedia for them to cancel for you free of charge, Sorry for inconvenience and thank you for understanding"

The condo itself is excellent, great location and comfortable. Check in process needs to be improved.

Excellent location. Beautiful modern condo. Had some issues with bed, tv, & 2nd set of keys but they were addressed. Would not hesitate to stay here again.