로스모어 호텔

Clean comfortable room excellent breakfast polite helpful staff will stay again when in London

First receptionist was miserable not very welcoming,lady doing rooms was very nice,Breakfast was not nice at all very cheap sausages tasted like it to only full fat milk for breakfast and in rooms no choice,free wifi but didn't work on our room,tv control broken,and same car parked in disabled space with no disabled badge, woken up by people going to work at 6 every morning from the hotel,someone screaming and fighting on the tuesday morning after breakfast and all we were told what do you expect it's a 2 star hotel

Very first experience of this 9 night stay was walking into my room and was greeted by some huge spiders. I thought, you get what you pay for. I settled in and planned to charge my electronics and none of the outlets throughout the hotel have USB ports. Not 1. I just assumed I'd have to use the shared bathroom which isn't ideal, but I didn't question it. Only on day 3 when the shared bathroom desperately needed cleaning did the cleaning lady tell me that my room had a private bathroom. I finally got my key to use the private bathroom and my god it was so lovely! However the door/lock combo on both the bathroom and the individual rooms are almost impossible to work. This hotel has no fridge, no ice but complimentary breakfast! I was asked about housekeeping daily which was nice and persistent! I would say it's a little uncomfortable to be asked when coming in early mornings whether I was staying there or not. I think the guest services should be a little more aware of who is staying (especially if I'm staying for 9 days) The staff overall was very nice and pleasant, I definitely asked a bunch of American style questions and they were always helpful and informative. Checkout process left a little to be desired in that they sort of pushed me out a few minutes early, and someone stood by to watch me collect my bag and things. A bit awkward. Best thing about this is the area, Valentines park is a gem! Food and shopping close by! Feeling of safety every at night!

Quite disappointing, the male at the reception desk did not offer to help with luggage I had or check if I knew where the restaurant/bar was or offer a WiFi password. Just handed a room card and carried on with his conversation.

Small room and not the comfiest bed but the standard of cleaning/housekeeping was outstanding. Better than some 4/5 star hotels. Good shower too and breakfast not too bad considering the price. Corridors smelled of illegal substances though I must point out.