크레센트 스파 & 리조트 인도르

Dining, property, neatness, maintenance, staff and all amenities are very good.

Excellent well maintained property but too far from the city.

It’s full of activities. With some improvement in services this can be five star resort.

The staff especially those who are incharge are not kind enough and do not work toward Customer delight, like Jyoti , they just follow strict hotel policies and can’t do even small things for you. staff at junior level they are very good and polite but they don’t have anything in their hands. Stay was comfortable but when you go for breakfast you will mismanagement everywhere.

I booked this hotel expecting a pleasant stay, but the experience was extremely disappointing. We checked in after 10 PM and found the room in an unacceptable condition — stained bedsheets, smelly blankets, yellow pillows, and a dirty, stained bathroom. Despite the spacious room, the hygiene level was far below any basic standard. After requesting fresh linens, the staff took an unusually long time to change everything, and we finally went to sleep around 12:30 AM. Yet at 8:50 AM, we were woken up by a rude and unprofessional receptionist demanding confirmation of our 11 AM checkout. Instead of apologizing for disturbing sleeping guests, he responded arrogantly and treated the situation like it was normal. When addressed in person, he spoke back rudely and showed no courtesy whatsoever. The manager was also not available. This property has no respect for guests and no understanding of hospitality. Avoid this hotel — there are far better options with cleaner rooms and trained staff.