Mitsis Laguna Resort and Spa

The perfect place for vacation

Great for families , staff are so friendly, the only I would wish for is more adults only area

Couldn’t fault it, staff were amazing, food was great, pools and beach were lovely

The food, drinks, amnesties and staff were fantastic

Unfortunately this did not meet our expectations overall. The rooms were great and clean. Trying to get a drink in the long queues at the pool bars was frustrating. One waitress would stuff bottles of water in her pockets front and back, neck side down. All I could think of was her sweat in the bottles as she would then deliver them to guests. The buffet food was not good. It was what I would expect from a 3 star hotel. The choices were limited and even though themed nights were put on the same choices were on offer with little other themed options. The wine choice was fantastic. The a la Carte restaurants were good however trying to get a reservation was difficult. Very frustrating when others had several bookings even though you were only meant to have one in each restaurant. The sunbeds were dirty, stained cushions that were on top of one another. Never saw them washed down unlike other hotels where we have stayed before. The main pool was shut down several times due to faeces in it. Activities were very limited compared to other hotels. The gym was good. There was just not much to do. The private beach was not sandy and very narrow. There was a constant sewage smell from the toilets which wafted through the open air restaurant plus several other guests said they smelt it in their bathrooms as we did too. Location wise we would have preferred to have been walking distance to shops/tavernas but that is more our mistake by not having looked properly. Evening entertainment on the pool bar terrace was just ok. Most the staff were excellent, just a couple that were a bit off. The hotel setting was lovely and clean. We wouldn’t recommend paying 5 star prices to stay here. There are much better options from experience.