더 스완 호텔

Most of the staff were very obliging and courteous. The room felt small for a couple and the bathroom had to be entered sideways to get to the toilet. The bath was cleanish, but a deep clean of the room would not have gone amiss. Limited power outlets for hairdryer, not a lady functional room. There was no mattress cover on the mattress, even if they appeared new. The pillows could do with being upgraded. There was one day that we did not receive clean towels, may be because they were on the side, not in the bath. Accommodation tended to be noisy with occupants coming and going, without undue consideration of other occupants. No sign on doors to request such activity. The accommodation could do with some renovation, there were some areas that had high traffic occurrences. A sprucing of paint would not go amiss. Breakfast were reasonable, pleasant staff for most days, but different approaches to offering breakfast, menu, no menu, asking for room number or not.

Room was small , carpet had stains , no chair in room, window in bathroom rotten , also shower head kept falling off, I I had a burger meal and the base of the burger was very hard , breakfast was ok but the waitress didn’t seem very interested, should’ve been told that if we wanted toast we had to get it ourselves and that the toaster was outside the dining area

Hotel was very cheap, convenient for the motorway and the staff were extremely helpful and friendly. The bedroom and bathroom needed an update but I think they are all slowly being refurbished. Unfortunately the floorboards from the room above creak appallingly when stepped on so we didn't get the lie in we were hoping for!