베스트 웨스턴 플러스 노팅햄 웨스트민스터 호텔

Great service, really nice breakfast, lovely room

I recently stayed at the Best Western Plus Hotel Nottingham, and, unfortunately, the experience was disappointing despite this room being marketed as an upgrade. The bathroom had no blind, and because the room faces the main road this felt very uncomfortable. When I reported it, I was told there is a new policy of having no blinds and relying on frosted glass, which didn’t provide sufficient privacy in my opinion. There were also several maintenance issues. The sink taps didn’t work properly, the rubber seal on the shower screen was visibly dirty and really needs replacing rather than just wiping, and the bath itself looked very worn with old defects – not something I would feel comfortable using. From a practical point of view, the room only had two plug sockets. In today’s world, where most people travel with multiple devices (phones, smartwatches, etc.), this simply isn’t adequate. Noise was another problem. Being on the main road meant significant traffic noise due to poor windows, and the walls were so thin that I could clearly hear conversations from neighbouring rooms. On a positive note, bedding and towels were clean, which is after all should be a basic requirement in any hotel. Staff were very welcoming on arrival. Expidea website indicated 4 Star and an 8.2 rating, in reality this really was not the case. Pictures on website also very misleading to the actual quality of the hotel. While we did get the room at a discounted rate, the overall standard was still p

Staff were fantastic - attentive, check-in good, and always smiling. We ordered an executive room (room 326) which was spacious. However, the shower was quite weak and spluttering - it needed more pressure. Room was facing the room and was quite noisy early in the morning - there was clearly gaps in the double glazing windows that needed adjusting to keep tight. Small point - we had phone cables, but not plugs - it would have been ideal to have power sockets next to the bed, and also with USB sockets. Breakfast was fine, although a wider selection of fruits and meats (e.g. turkey slices) would have been great. Walking to the room, floors were creaky, but OK and decore looked tired. Plenty of parking and ideal location to travel to Nottingham. We were told to leave the car park by 11am or pay extra, but at the opposite hotel (normally stay) we could leave the car all day) for free - small point to consider. Overall, we would be happy to stay again if required.

Great room. Lovely reception staff. Great parking

The hotel was conveniently located. The check-in was quick and efficient and the room warm and welcoming. I thought the breakfast was excellent. It was fresh, beautifully laid out and with a variety of choices.