퍼시픽 크레스트 호텔 산타 바바라

Location

I stayed for one night and think I found my new fave for Santa Barbara area! Convenient to the beach and the walking path, quiet room (off freeway), and nice staff. Good price for area. When I checked in, I had booked through hotels.com and originally I was assigned a small queen room in an alcove with a tiny exterior window-- but the front desk staff was extremely accommodating and pivoted to a room with high ceilings and a wonderful pool view and lots of exterior light. Grateful for that -- I know what room to ask for next time (19). This made my trip so much more enjoyable! I would absolutely return, and also appreciated the breakfast treat (coffee, yogurt, and a muffin). I can't wait to try the bikes and hot tub next time.

The hotel was fine in terms of looks, location, price. My qualm is the noise. People stay at these small, cheap hotels to SLEEP. Instead my friend and I got ZERO SLEEP. We stayed in room 2 and starting at 12 AM , there was something going on in the room above us. At first I thought it may be guests but no, it was the hotel doing renovations. I’m appalled that they 1. wouldn’t notify us of this upon check in 2. give us a room that is not directly underneath it. These floors were so thin we heard whatever work boots they had on all clacking on the floors all night long, at one point they were dragging things around the room, they had music going. It was actually wild. What’s crazier is the fact that they were still working when we decided to leave the hotel in the morning around 9am. Once again though, our second night, they started renovations again. Another issue I had was at check-in. I accidentally gave the lady my name (cause I thought I used my name to book) and instead of saying she didn’t have me in the system she tried to check me in as someone with the same first name but different last name. Turns out it was under my friends name but I thought that whole encounter was weird.

Peaceful spot, excellent hospitality, newly renovated rooms, thank you for a great stay!

The hotel was in an amazing location, clean, staff was great and the morning breakfast was presented in such a cute way!