레오호텔 마누팍투라

Wir haben den Zugangscode zur Unterkunft erst nach unserer Ankunft vor Ort erhalten. In der Zwischenzeit war vor Ort niemand telefonisch erreichbar!

When I check in late at around 11pm, there was no one in the hotel to checkin. When I tried to dial the phone number listed in the main door for help, the reply was that I have dialed the wrong number. We were lucky that there was a guy came out to smoke and he helped us to call (he said that one of the number listed in the main door should be 8 instead of 7!). With his help, we can receive the code for the key box and the main door and could check in finally! The nature of this hotel should be bnb instead of hotel. Also, the range hood in my friend's room was out of order! We have booked this hotel just one day before we checked in and the price was cheap, so we didn't expect the service was in a high level. Also, there was a fire alarm warning us to leave the room in one night (the speech was in Russian and we needed to use google translate to translate in English!). We have left the room and smell the smoke, we guessed that there should be an over cook in one of the room to trigger on the smoke detector. We returned to room after 10 mins as we did not smell the smoke and did not seen any fire. However, my friend told that there was no fire alarm in his room!