라 시레누세 레이크 리조트

Endroit tranquille , loin de l’action de la ville , vue incroyable de notre chambre et au petit déjeuner! Carlos et son épouse et Ryan ont été très serviable et de très bons hôte. On retournerais si on reviens à Bariloche.

I was in Bariloche for the G-20 Energy Ministerial and stayed at La Sirenuse. The owners, Carlos and his wife, were extremely warm people and made me and my colleague feel at home. The place itself was majestically set over the lake and my suite was very tastefully decorated and comfortable, with the most amazing view...

It is unfortunate that I am compelled to write this review. The property is in a gorgeous location. If not for the following incident, I would have been glad to rate the hotel positively and recommend to others. Argentina recently waived the 21% VAT Tax on hotels for foreign travelers who pay with a foreign debit or credit card. However, the hotel owner refused to refund the 21% VAT Tax, which in our case, was a significant amount. Upon checkout, we were told they would cooperate with Expedia in facilitating the refund. Since then, they have been non-responsive to our attempts to directly communicate and simply told Expedia we were not eligible for a refund. We stayed at several other hotels during our trip to Argentina. All of them were happy to facilitate refund of 21% VAT Tax, which was processed immediately.

Service was warm, knowledgeable, and professional. The location was ideal for enjoying this area. The views of the lake were unbeatable. The breakfasts were excellent.

La habitación Llao Llao increíble el balcón !y el desayuno muy bueno