하워드 존슨 바이 윈덤 나이아가라 폴스

From outside it look lousy But inside really good We got two queen beds Hotel reception really nice they help us getting mini fridge we needed to store food. Breakfast was also good

I accidentally booked the no cancellation, 2 nights. Right after booking, I emailed the hotel to ask if I can change to with cancellation, but no response received. When we arrived, staff wasn't welcoming. Stairs to the 2nd floor were rusty. By the time we reached the room, it kinda smells and looks not cleaned properly, found ants, bed was tucked in good (to be fair), but room itself is with unpleasant smell. We've decided to move to another hotel. At the conceirge, another staff was there), knowing that my booking can't be cancelled, I politely asked if I can get even a partial refund, staff said he will check. Upon looking at the computer, he promptly said, no cancellation on your booking, I can only refund your parking. Same as the other staff who's not welcoming, I juat didn't ask for more. He refunded the parking, then asked, "so, you're not staying?" -- 🤐🤐🤐

Close to falls and restaurants

There was no soap in washroom. The main ceiling light in the room had only one bulb working, although there was a working bedside lamp too. The floor carpet was not very clean. And they didn’t disclose beforehand that per night car park is extra 10$. No susage or egg in breakfast. Also there is only fridge in the room no microwave.

I had a great time at this place. The room was amazing with the heart shape hot tub. Affordable stay with a good location. I requested for late check out and Hemi the front desk gave us extension to 12:30 pm very accommodating. Thank you!